With the release of Our Planet on Netflix last week, it is safe to say that we are all thinking about the impact we, as humans, have made on our wonderful planet. With our actions becoming increasingly detrimental to the environment, we all need to take as many steps as we can to reduce the impact we are making, and hopefully reverse some of the damage that has already be done.
What we do?
Here at Imagin we work entirely online, receiving our orders through our website or email, completing these on our website, with invoices being emailed to our customers, thus avoiding the need for printing on paper. When it is necessary for us to print onto paper, we always use the scrap paper to avoid unnecessary waste. All our paper waste is recycled.
We also have a ‘no one in – no light on’ policy. If a room is not in use (where no natural light is available) the lights are never left on. Furthermore, all unused equipment/sockets are always switched off and at the end of each working day, our computers are also switched off.
Where possible, we always try to reuse items like empty milk cartons, for multiple purposes, like disposing safely of our excess doming resin.
What can you do to help make a change?
If you go to https://www.ourplanet.com/en/ you will find loads of ideas of ways your can help to save our planet.
Can you design my badges?
Simple answer: Yes! Our artwork gurus are ready to design your artwork.
Firstly, we will need your company logo. They prefer this in vector format (.eps, .ai, or .pdf) but if you don’t have your logo in this format, or you are unsure of the format you have please just send over what you have.
Secondly, we need to know what information you would like on your artwork. How much text, partnership logos, telephone numbers etc can all affect how we make your designs. If you have a rough idea of how you would like your artwork to look, send it over and we will work our magic.
We will always try to do our best in terms of what you are after but please note some badge styles/finishes don’t work for everyone – it is very much dependent on your logo and information. If there is a problem a member of the team will be in touch to recommend and give advice for alternatives.
We don’t charge any artwork or set up fees so why not get in touch and see what we can design for you!
How do I log in?
You’ve received an email to approve your artwork/proofs, you click on the link and.. Oh no, it’s asking for a username and password – did you ever have one? Have you forgotten?
Don’t worry! If you emailed us your order we will have created a user account on your behalf. If you go to: https://imagin-badges.co.uk/my-account you can login using your email address, then click the ‘lost your password’ link and an email will be sent with instructions to reset it – phew!
Occasionally (depending on your email settings) our password reset email goes to spam so please check there if you haven’t received it by the time you’ve made your cup of tea and came back.
Once you are logged in, click on the Account link at the top of the page and your orders will be displayed. Click ‘View’ on the latest order – your new order and the Attachments will be available for download half way down the page.
Still having problems?
Don’t worry if you’re still having problems, either send us an email to email@example.com or give us a call on 01592 653 865, and one of the team will be more than happy to help you.
Congratulations to Aimee, one of our graphic designers, on buying your first home with your partner Ryan! We wish you all the best!
Can I have my order tomorrow?
We often get asked whether we can dispatch orders the same day the order is placed. On some occasions this is possible, however, it is completely dependent on the product being ordered and the quantities. For example, our production times of our deluxe and premium name badges are considerably longer than our standard name badges. Therefore, it is unlikely that we can dispatch an order of deluxe or premium badges the same day an order is placed.
If you are in a hurry to receive your badges, please get in touch and we will be able to advise on how quickly we can produce your order.
You can call us on 01592 653 865, pop us an email to firstname.lastname@example.org, or even try our new live chat feature for an instant response!
5 reasons why your staff should wear a name badge
Are you debating whether or not your staff should wear a name badge? The short answer: Yes, they should! And here’s why…
1. Identify employees and volunteers to each other
Wearing a name badge is a great way to break the ice. By having staff members wear a name badge or id card, they can easily be identified by other staff. This is especially effective in large companies. In addition to this, it is great when taking on new starts – as learning everyone’s name can be daunting. Having a name badge will help new employees settle in and feel included as part of the team.
2. Make employees accountable for their customer service
Having your staff wear a name badge is a great way to let customers know exactly who they are dealing with. In relation to customer service, a name badge will make your employees more accountable. Putting a name to the face, customers can easily identify who they were dealing with when providing feedback. This is a great way to boost staff morale, as they will receive credit where credit is due.
3. Staff identifying with the company they work for
If your staff are not required to wear a uniform, a name badge is a great way for your staff to feel that they are a valued member of the team. As mentioned above, a name badge can also help new employees settle into their new role.
4. Make employees/volunteers more approachable
Especially in job roles facing the public, a name badge will make your staff and volunteers more approachable. When customers know your employees name, they feel more at ease and are more likely to give good feedback. In many industries, making the process feel more personal is a great touch!
5. Building company recognition
Every employee is a representative of your company, so you want them to make a good impression. We all know that word of mouth is one of the best ways to advertise your company. The same way your staff wear a uniform to be identified by the public, a name badge is a great way for staff to show where they work.
International Woman’s Day
“There is no limit to what we, as women, can accomplish”
On the day where women are celebrated, we’re proud that our business was started and run by a woman. Our very own Boss, Sarah Legge.
How do I pay for my order?
Paying for your order is really easy. The quickest way to make payment is via card. Once we have received your proof/artwork approval, we will activate the ‘Pay’ button on your order. This can be accessed via the Account tab. Using this button will allow you to make payment online via card.
It is often misunderstood that the ‘Re-order’ button will allow you to make payment. This will in fact create a brand new order and you may risk being charged twice and receiving duplicate orders.
You can also make payment via BACs transfer or cheque. All the information you need is included in your payment link email. Please note, paying via BACs or Cheque can delay your order as we do not receive payment confirmation as quickly as card payments.
If you’re still unsure of how to make payment, give us a call and one of our sales administrators can take payment over the phone. Just be sure to quote your order number.
How do I send my badge data?
You’ve picked your artwork and it’s now time to send us the information that you would like printed on your badges – but how?! Panic over – we’ve made a handy guide on how best to send us the data.
We will need the list of names and job titles to print on the badges. To make the process as smooth as possible it would be great if you can email us a spreadsheet with the data in there. The ideal layout is shown below:
We will need the list of names and job titles, and staff pictures to print on the badges. To make the process as smooth as possible it would be great if you can email us a spreadsheet with the data in there. The ideal layout is shown below:
Each of our customers have a design appropriate to them, so take a look at your photo ID badge and be sure to supply all of the personal information for the badge wearer. You may not have expiry dates on your design, but you might have a Staff ID number etc.
Once you have your information ready, please email it to email@example.com
If you can’t manage this, don’t worry, please send us what you can and we will do the rest.
Photos should be emailed to us as jpg files – rename the file to the staff members name. Our team are experts in dealing with the photos and will take care of cropping the photos to the correct size. If you are unsure what format your pictures are, please just email what you have and we can advise whether or not these are usable.
It’s important that the information is correct, if we notice that there is a spelling error, we will bring it to your attention, but it is the customers responsibility to supply the correct data. If the data is supplied to us with errors, the badges will be printed with errors and there will be additional charges to resupply the correct badge.
Service with 5 stars!
Its all very well us telling you how good we are, but why believe us!? Well its not just us that says it…. hop over to our TrustPilot page to read about our 5 star service.
We’re not just good….. we are EXCELLENT!
One of our recent customers, Andy, was pretty happy with his recent order with us….. be like Andy, and order from us today.